Definitions
For the purposes of this Terms and Conditions:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to CWS ONEWORLD SUPPLY SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the CWS ONEWORLD SUPPLY SDN. BHD., accessible from https://cwsoneworldsupply.store/
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Acknowledgment
By accessing or using our Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these terms, then You may not access the Service. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company.
2. Placing Orders
When placing an Order, You agree that:
- You are legally capable of entering into binding contracts.
- All information You provide to Us is true, accurate, and up to date.
- You are purchasing Goods for personal or business use and not for unauthorized resale.
The Company reserves the right to refuse or cancel Your Order at any time for reasons including but not limited to: product unavailability, errors in pricing, suspected fraud, or violation of these Terms.
3. Product Information
We strive to display the most accurate descriptions, images, dimensions, and specifications of our Goods. However, we do not guarantee that all product information is complete, current, or error-free. Minor variations in color or design may occur due to screen settings or manufacturing changes.
4. Pricing and Payments
All prices are listed in Malaysian Ringgit (MYR) and are inclusive of any applicable taxes unless otherwise stated.
We accept various payment methods as listed on the checkout page. All transactions are securely processed through our authorized payment gateway providers. The Company shall not be liable for any loss or damage arising from fraudulent use of your payment details by a third party.
5. Shipping and Delivery
Orders are typically processed within [1–3] working days and delivered within [3–7] business days within Malaysia. Delivery delays may occur due to circumstances beyond our control. You will receive a tracking number once your order is shipped.
6. Returns and Refunds
We accept returns within 30 days from the date of delivery. Items must be unused, in their original packaging, and accompanied by proof of purchase. Refunds will be processed to your original payment method within 7–14 business days upon receiving the returned item.
The cost of return shipping is the responsibility of the customer unless the item received is defective or incorrect.
7. Cancellation Policy
You may cancel your order within 12 hours of placing it. After this window, the order may already be processed or shipped, and cancellation may not be possible.
8. Intellectual Property
All content on our website, including logos, images, text, product designs, and trademarks, is the property of CWS ONEWORLD SUPPLY SDN. BHD. or its content suppliers. Unauthorized use or reproduction of any material is strictly prohibited.
9. Prohibited Uses
You agree not to use the Service:
- For any unlawful purpose.
- To solicit others to perform or participate in unlawful acts.
- To infringe upon or violate our intellectual property rights.
- To upload malicious code or interfere with the security features of the Service.
Violation of these terms may result in termination of your access to the Service.
10. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service or the purchase of any Goods. We do not guarantee that the Service will be error-free, uninterrupted, or free of viruses or harmful components.
11. Indemnification
You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, agents, and affiliates from any claim, liability, damages, losses, or expenses arising out of your use of the Service or violation of these Terms and Conditions.
12. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Malaysia to resolve any legal matters or disputes.
13. Changes to Terms
The Company reserves the right, at Our sole discretion, to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Service after any such changes constitutes Your acceptance of the new Terms.
14. Contact Us
If you have any questions about these Terms and Conditions, you may contact us:
CWS ONEWORLD SUPPLY SDN. BHD.
Address: 77A, JALAN BAKAWALI 48, TAMAN JOHOR JAYA, 81100 JOHOR BAHRU, JOHOR
Email: cws_oneworld@outlook.com
Website: https://cwsoneworldsupply.store/